TERMS OF SERVICES

OVERVIEW
This website is operated by Dropify Marketing (pty) Ltd T/A Prosper Digital . Throughout the site, the terms “we”, “us” and “our” refer to. Dropify Marketing (pty) Ltd T/A Prosper Digital offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Payments

CARD PROCESSING – ANNEXURE A 

MINIMUM TERMS AND CONDITIONS 

  1. Detailed description of goods and/or services 

Dropify Marketing (pty) Ltd T/A Prosper Digital is a business in the marketing industry that does online marketing for e-commerce businesses. All RMB Store orders will be a debit order which you can stop at any time.

       2. Delivery policy 

A DPO Company

Subject to availability and receipt of payment, requests will be processed within 1 day 

  1. Customer Privacy policy 

Dropify Marketing (pty) Ltd T/A Prosper Digital shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal  information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:  http://www.polity.org.za/attachment.php?aa_id=3569. 

  1. Payment options accepted 

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Dropify Marketing (pty) Ltd T/A Prosper Digital  Ltd  bank account, the  details of which will be provided on request. 

  1. Card acquiring and security 

Card transactions will be acquired for Dropify Marketing (pty) Ltd T/A Prosper Digital via PayGate (Pty) Ltd who are the approved payment gateway for all South African  Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the  website. Users may go to www.paygate.co.za to view their security certificate and security policy. 

  1. Customer details separate from card details 

Customer details will be stored by Dropify Marketing (pty) Ltd T/A Prosper Digital separately from card details which are entered by the client on DPO PayGate’s secure site.  For more detail on DPO PayGate refer to www.paygate.co.za. 

  1. Merchant Outlet country and transaction currency 

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is  South African Rand (ZAR). 

  1. Responsibility 

Dropify Marketing (pty) Ltd T/A Prosper Digital takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,  customer service and support, dispute resolution and delivery of goods. 

  1. Country of domicile 

This website is governed by the laws of South Africa and Dropify Marketing (pty) Ltd T/A Prosper Digital chooses as its domicilium citandi et executandi for all purposes under  this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

  1. Variation 

Dropify Marketing (pty) Ltd T/A Prosper Digitalmay, in its sole discretion, change this agreement or any part thereof at any time without notice. 

  1. Company information 

This website is run by Dropify Marketing (pty) Ltd T/A Prosper Digital trading as  Dropify and with registration number 2021/832088/07

  1.  contact details  

support@prosperdigital.co.za

Customer Privacy policy
Dropify Marketing (pty) Ltd T/A Prosper Digital shall take all reasonable steps to protect the personal information of users. For the purpose
of this clause, “personal information” shall be defined as detailed in the Promotion of Access to
Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569 .

Refund and Security

All  clients are to provide true and correct information at the time of purchase regarding any marketing information. Dropify Marketing (pty) Ltd T/A Prosper Digital will only refund the 1st (first service fee payment) payment made into our accounts/account towards the service fee  and does not take any responsibility for fees paid towards marketing platforms. 

To Qualify for a refund in regards to our marketing services or website and e-commerce services:

  • Dropify Marketing (pty) Ltd T/A Prosper Digital will refund clients who provide proof that  Dropify Marketing (pty) Ltd T/A Prosper Digital did not deliver greater performance in
    regards with generating leads to service provider clients or increasing traffic for retail companies. 
  •  The client must have spent a marketing budget of R4 000 or more on marketing platforms to qualify for a refund.
  • The client’s marketing campaign must have been active for 30 days or more that 30 days 
  • Prosper Digital will only refund the service fee paid and will take no responsibility of any amounts paid to marketing platforms such as Facebook, Google and any other platform used.
  • Prosper Digital will not process or accepts any refunds on websites or  RMB (dropshipping stores) bought from us through our website or through any form of purchase.
The refund process
  • It can take up to 60 days for us to process your refund, refunds are processed on the last day of each month.
  • The refund will only take place if the client has qualified to the above mentioned statements.
  • All refund requests must go through support@prosperdigital.co.za .
  • Prosper Digital will review the request and process a official letter within 60 days to confirm if the refund has been accepted. If so the refund will be processed.

MARKETING BUDGET

  • The client has full responsibility over amounts spent on marketing platforms, and must overview spent to;
  • not keep Prosper Digital liable for amounts spent after marketing handover has been done.

Prohibited uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using

the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in

any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws,
or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual
property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate,
or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or
disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other
type of malicious code that will or may be used in any way that will affect the functionality or
operation of the Service or of any related website, other websites, or the Internet; (h) to collect or
track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of
the Service or any related website, other websites, or the Internet. We reserve the right to
terminate your use of the Service or any related website for violating any of the prohibited uses.

Indemnity
You agree to indemnify, defend and hold harmless Dropify and our parent, subsidiaries, affiliates,
partners, officers, directors, agents, contractors, licensors, service providers, subcontractors,
suppliers, interns and employees, harmless from any claim or demand, including reasonable
attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of
Service or the documents they incorporate by reference, or your violation of any law or the rights of
a third-party.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the
termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may
terminate these Terms of Service at any time by notifying us that you no longer wish to use our
Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or
provision of these Terms of Service, we also may terminate this agreement at any time without
notice and you will remain liable for all amounts due up to and including the date of termination;
and/or accordingly may deny you access to our Services (or any part thereof).

Governing law
These Terms of Service and any separate agreements whereby we provide you Services shall be
governed by and construed in accordance with the laws of South Africa.